Information Questions
Frequently asked questions
Will I receive the same product that I see in the picture?
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
Where can I view my sales receipt?
Kindly contact us to get the sales receipt if you haven’t already received it!
How can I return an item?
We offer refunds to any unsatisfied customers up to 15 days after the date of the purchasing was made, only if the item is damaged or faulty!
Will you restock items indicated as “out of stock?”
Yes. Out of stock items are restocked as quickly as possible. If you request so on the item’s page, we will send you an email when it is available, in the colour and size you specify.If it is not possible to restock the item, we will remove it from the website.
Where can I ship my order?
Although we would love to receive your order, we currently cannot ship outside of the England & Scotland. However, we are constantly expanding, and aim to reach even more countries in the future, for your full satisfaction! Contact us anytime!
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