It’s important to us that you’re happy with your purchase. If the item is faulty or damaged, we will give you a full refund by the same method as your original payment. You can attempt to cancel an order within 48 hours of receiving products, by emailing us at email@example.com, or calling on 01924 267717 (09:00 a.m to 5:00 pm, Monday to Friday)
We work very hard to ensure that all our customers should be happy with our services, if for any reason you find any items damaged please Contact Us immediately. Some of the items on our site are non-returnable/refundable i.e any glass items!
Restocking Charges : Please note, some items do incur a restocking charge, these are non stock or direct shipping products, we only pass on the restocking charges we are charged, please contact us to check if your product incurs a restocking charge and if so what percentage that would be.
Please see out terms & conditions for full details on returns!